Privacy Policy.

Noren Group Inc. ("Noren Group", "we", "our", or "us") is committed to protecting the privacy and personal information of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy legislation.

By using our website at www.norengroup.ca or engaging our services, you consent to the practices described in this policy.

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, company name, and mailing address — provided when you submit a project inquiry, contact us directly, or engage our services.
• Project Information: Details about your construction project, property, or business requirements that you voluntarily share with us during consultations or project discussions.
• Communications: Records of correspondence between you and Noren Group, including emails, phone call notes, and meeting records.
• Website Usage Data: Technical information such as IP address, browser type, pages visited, and time spent on our website, collected automatically through cookies and analytics tools.
• Business Information: For procurement and contracting purposes, we may collect business registration details, insurance certificates, and other professional documentation.

We use the personal information we collect for the following purposes:

• To respond to project inquiries and provide construction and consulting services
• To prepare proposals, contracts, and project documentation
• To communicate with clients, partners, and subcontractors regarding active projects
• To fulfill legal and regulatory obligations, including government procurement compliance requirements
• To improve our website and the services we offer
• To send relevant business communications — you may opt out at any time

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your personal information in the following limited circumstances:

• Service Delivery: With trade partners, subcontractors, suppliers, and consultants as necessary to deliver your project — subject to confidentiality obligations.
• Legal Compliance: Where required by law, regulation, court order, or government authority — including federal procurement reporting obligations.
• Business Transfers: In connection with a merger, acquisition, or sale of business assets, subject to equivalent privacy protections.
• With Your Consent: For any other purpose with your explicit consent.

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. We use analytics tools including Google Analytics to understand how visitors use our site. This data is aggregated and does not identify you personally.

You may disable cookies through your browser settings at any time. Note that some website features may not function properly if cookies are disabled.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Project-related records are generally retained for a minimum of seven years in accordance with standard construction industry and Canadian tax retention requirements. Website inquiry data is retained for a period of two years.

We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include secure data transmission protocols, restricted access controls, and staff training on data handling practices.

While we take reasonable precautions, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted to or from our website.

Under PIPEDA and applicable Canadian privacy law, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent to certain uses of your personal information, subject to legal and contractual limitations
• Request deletion of your personal information where we have no legal obligation to retain it
• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

To exercise any of these rights, please contact us using the information below. We will respond to all requests within 30 days.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The effective date at the top of this page will be updated accordingly. We encourage you to review this policy periodically. Continued use of our website or services following any changes constitutes acceptance of the updated policy.

For any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our Privacy Officer: